Frequently Asked Questions

Mount Rinjani (Indonesian: Gunung Rinjani) is an active volcano on Lombok Island, Indonesia. Administratively, it lies in North Lombok Regency, West Nusa Tenggara (NTB). The National Park covers around 41,330 hectares, including the volcano, crater lake (Segara Anak), hot springs, and surrounding protected forest. At 3,726 meters (12,224 ft), Mount Rinjani is the second-highest volcano in Indonesia and the highest peak in Lombok.

The summit of Mount Rinjani reaches 3,726 meters (12,224 ft) above sea level (AMSL).
It is a challenging but rewarding climb, offering panoramic views of Lombok, Bali, Sumbawa, and the crater lake below.

Mount Rinjani has a tropical mountain climate, meaning temperatures vary greatly depending on altitude and time of day.
Summit (3,726 m): 0 °C – 3 °C before sunrise (can feel below freezing with wind chill).
Crater Rim Senaru & Sembalun (~2,600 m): 8 °C – 12 °C at night.
Lake Segara Anak & Torean camping area (~2,000 m): 8 °C – 15 °C.
Daytime (lower slopes & base): 25 °C – 35 °C.
Tip: Warm clothing is essential, especially for the summit attempt.

The Mount Rinjani National Park Authority strictly limits the daily number of trekkers to 400 people per day (excluding guides and porters). This quota is divided into:
240 climbers → reserved for licensed trekking organizers (tour operators such as Green Rinjani).
160 climbers → reserved for the general public or domestic hikers who book independently.
This system was introduced to:
Protect the fragile mountain ecosystem and reduce environmental impact.
Avoid overcrowding at campsites and along the trails.
Maintain safety standards for all visitors.
Ensure a more comfortable and enjoyable trekking experience.
Because the quota fills up quickly during the peak season (July–September), we highly recommend booking your trek well in advance to secure your permit.

Yes, trekking Mount Rinjani is generally safe as long as you join with a licensed trekking organizer and follow your guide’s instructions.
For your safety:
Always stay on the marked trails.
Listen carefully to your guide’s advice.
Never trek alone or separate from your group.
Most accidents happen when climbers ignore safety rules, leave the official trail, or trek without a certified guide.
Advice: Avoid joining groups that are too large, especially in a sharing package. Big groups can be harder to manage and less personal. An ideal ratio is about 6–8 trekkers with 2 professional guides, supported by porters. This ensures:
Everyone gets proper attention and support.
Safety is maintained for the whole team.
A more enjoyable trekking experience.
At Green Rinjani, your safety is our top priority. We provide experienced guides, trained porters, quality camping equipment, and responsible group sizes to give you the best possible trekking experience.

We recommend booking your Mount Rinjani trek at least 1–2 months before your planned departure date.
Here’s why early booking is important:
Entry ticket quota is limited → only 400 climbers per day are allowed, and tickets sell out quickly during the high season (July–September).
Guides & porters are limited → each trek requires experienced staff, and their availability is very tight in peak season.
Logistics need preparation → food supplies, camping equipment, and transportation must be arranged in advance to ensure a smooth trip.
By booking early, you ensure that your entry ticket, professional guide, porter team, and camping equipment are all confirmed and ready. This helps avoid last-minute stress and guarantees the best trekking experience.

Getting to Green Rinjani office in Senaru or the starting points for the trek is easy. Lombok is well connected by plane, ferry, and fast boat.
✈️ By Plane The fastest and easiest way is to fly into Lombok International Airport (LOP) in Central Lombok.
Direct flights are available daily from Jakarta, Bali, Surabaya, and several international destinations (Singapore, Kuala Lumpur).
Airlines include Garuda Indonesia, Lion Air, AirAsia, TransNusa, Citilink, and others.
From the airport, it takes about 3.5 hours by car to reach Senaru (Green Rinjani office).
⛴️ By Ferry
From Bali: Public ferries depart from Padang Bai (Bali) to Lembar Harbor (Lombok). The trip takes 4–5 hours, and you can bring motorbikes or cars on board.
From Sumbawa: Ferries connect Poto Tano (Sumbawa) with Labuhan Lombok several times a day, about 1.5 hours sailing time.
💡 Tip: Be prepared for possible rough seas if you’re prone to seasickness.
🚤 By Fast Boat A quicker option from Bali or the Gilis is the fast boat service:
Departure points: Serangan, Padang Bai, Nusa Penida.
Arrival point: Bangsal Harbor (North Lombok), just 45 minutes from Senaru by car.
Travel time: 2–3 hours depending on sea conditions.
🚗 Getting Around Lombok
Once you arrive in Lombok, you can use our private transfer service with English-speaking drivers.
We provide airport, harbor, and hotel pick-ups anywhere on Lombok.
Comfortable private cars are arranged to take you directly to Senaru, Sembalun, or other destinations.
Beyond trekking, we also offer daily tours around Lombok, so you can explore waterfalls, beaches, cultural villages, and viewpoints.
💡 Booking your transfer with Green Rinjani ensures everything is organized smoothly from your arrival until the trek begins

Mount Rinjani National Park is officially open for trekking 9 months each year, from April to December.
The park is closed every year from January to March due to the rainy season, when heavy rainfall makes the trails slippery and dangerous.
During this period, the National Park Authority also carries out ecosystem recovery and trail maintenance.
In rare cases, the park may also close outside this schedule if there is increased volcanic activity or natural hazards.

The best time to trek Mount Rinjani is during the dry season, from May to October.
May–June → Fewer crowds, green landscapes, and fresh weather after the rainy season.
July–August → Peak season with the largest number of trekkers (book early as permits and guides sell out fast).
September–October → Still good weather with fewer tourists, ideal for quieter trekking.
Note: Climate has changed in recent years, so occasional rain can still occur even in the dry season. Always check the latest weather forecast before your trek.

We do not recommend booking a flight on the same day you finish your trek. Descending Mount Rinjani is physically demanding, and delays can happen.
Trekking usually ends in the late afternoon.
Travel time from Senaru/Sembalun to Lombok International Airport (LOP) is about 3.5–4 hours by car.
If you must fly on the same day, only book flights after 9:00 PM to avoid stress and rushing.
Best advice: Stay overnight in Lombok after your trek and fly the next day so you can rest and recover properly.

No, a one-day hike to the summit (3,726 m) is not possible or permitted.
The trek to the summit requires at least 2 days/1 night, starting from Sembalun.
The climb involves long distances and a midnight ascent, which cannot be safely done in one day.
However, you can join a 1-day trek option from Senaru to the Senaru Crater Rim (2,641 m).
This is a good alternative if you have limited time but still want to enjoy breathtaking views of the Rinjani crater, Segara Anak Lake, and the summit from afar.

It depends on your trekking program and how quickly your group descends on the final day.
For the 2-day / 1-night Summit trek, it’s usually not possible to reach the public boat to the Gilis in time. The last public boat from Bangsal Harbor departs at 5:00 PM, and most trekkers arrive later than this after finishing the trek and driving down.
For longer programs (3D2N or 4D3N), there is a higher chance to catch the public boat — but only if you descend and transfer quickly.
Alternative solution if you miss the public boat:
We can arrange a private speedboat transfer from Bangsal to the Gili Islands after your trek.
Price: IDR 400,000 per boat (for up to 4 people).
For groups larger than 4, an additional charge applies.
Tip: If visiting the Gili Islands is important to your plan, let us know in advance. We will help arrange the fastest possible transfer so you don’t lose time after trekking.

Most Rinjani trekking programs begin in the morning between 7:30 – 8:00 AM.
Before starting, trekkers usually have breakfast in Senaru or Sembalun, then complete registration at the Rinjani National Park office.
The actual trekking on the trail usually starts around 8:30 – 9:00 AM, depending on the group and route.

The trek usually finishes by 1:00 – 3:00 PM, depending on the program, your walking pace, and the route (Senaru, Sembalun, or Torean).
After descending, you’ll need 3–4 hours by car to return to the airport, harbor, or your next destination.
Tip: If you plan to fly on the same day you finish trekking, choose a flight after 8:00 PM from Lombok International Airport to allow enough time for the descent, transport, and airport check-in.

The most popular routes are:
still Sembalun → Summit → Senaru (3D2N) and Torean route (as descent). Many trekkers also choose 2D1N Senaru Crater Rim if they only want a short trek without reaching the summit

Sembalun: Best if your goal is to reach the summit (3,726m). The trail is more open and gradual, but also hotter with little shade.
Senaru: Best for a shorter trek (2D1N Crater Rim) with beautiful rainforest scenery. The summit is not included unless you take a longer package (3D2N via Senaru–Sembalun).

2D1N Senaru:
Hike up to Senaru Crater Rim (2,641m).
Stunning views of Segara Anak Lake & summit.
Easier than summit programs, recommended for beginners or those short on time.
2D1N Sembalun (Summit):
Trek all the way to the Rinjani Summit (3,726m).
Very challenging: steep, sandy summit trail starting at midnight.
Suitable for experienced trekkers with strong fitness.

3D2N via Sembalun → Summit → Senaru (most popular):
Day 1: Open savannah trail.
Day 2: Summit at sunrise, then down to the lake & hot spring.
Day 3: Exit through Senaru rainforest.
Covers all highlights: Summit + Lake + Hot Springs.
3D2N via Senaru → Summit → Sembalun:
Day 1: Rainforest to Senaru Rim.
Day 2: Descend to Lake, then climb up to Sembalun Rim.
Day 3: Summit at sunrise, descend through Sembalun.
Harder first two days, but good option if you want summit at the very end.

Both programs cover the summit, Segara Anak lake, and hot springs, but the main difference is the pace and rest time.
3 Days / 2 Nights (3D2N) – Standard Program
Day 1: Trek from starting point (Sembalun or Senaru) to crater rim, camp overnight
Day 2: Midnight summit attempt (if from Sembalun side) → descend to lake & hot springs → climb up to other crater rim. Very long and demanding day (10–12 hours hiking).
Day 3: Descend through rainforest (Senaru or Torean) and finish.
Best for: Strong, fit trekkers who don’t mind long hiking days with less time to rest at the lake.
4 Days / 3 Nights (4D3N) – Relaxed Program
Day 1: Same as 3D2N (hike to crater rim).
Day 2: Summit attempt at sunrise (if starting from Sembalun), then descend to lake & hot springs. Camp overnight by the lake.
Day 3: Extra day to enjoy the lake, hot springs, and optional fishing. After lunch, hike up to the crater rim and camp again.
Day 4: Gentle descent through rainforest (Senaru or Torean).
Best for: Trekkers who want a less rushed experience, more time to relax, recover, and enjoy Rinjani’s natural beauty.
 Summary:
3D2N = “Highlights in short time” – challenging, compact, best if you’re fit and limited on time.
4D3N = “Relax & enjoy” – more comfortable pace, extra night at the lake, great for those who want both adventure & relaxation.

Torean Route (Exit Route, Not for Ascent)
The Torean trail is often chosen as an exit route from Segara Anak Lake because it provides a more direct and less demanding descent compared to Senaru.
Key Features of Torean Route
✅ Easier on the knees – avoids the steep climb back up to Senaru Rim (2,641 m).
✅ Scenic beauty – lush valleys, dramatic cliffs, flowing rivers, and hidden waterfalls along the way.
✅ Closer to nature – the trail follows rivers and green landscapes, giving a more tropical jungle feel.
⚠️ Trail condition – some sections are very steep and slippery, requiring extra caution, especially in wet weather.
❌ Less panoramic camping – unlike Senaru Rim, Torean does not offer wide crater rim views for overnight camps.
Senaru Route vs. Torean Route (from Segara Anak Lake)
Via Senaru
Must climb back up from the lake (±2,000 m) to Senaru Rim (2,641 m) → tough and physically demanding.
Long, steep descent through dense rainforest
Rewards with spectacular views from Pelawangan Senaru, overlooking the crater, valleys, and Lombok landscapes.
Best for trekkers who want panoramic photo opportunities and don’t mind the challenge.
Via Torean
Descends directly from the lake without climbing back up.
Easier overall, especially for those with knee issues or limited stamina.
Highlights include tropical valleys, rivers, waterfalls, and cliffs—a very different kind of beauty.
Less dramatic panoramas, but more immersive jungle and river scenery.
Which Route is Better?
It depends on your preferences and fitness level:
Choose Senaru if you want epic panoramic views and don’t mind the extra challenge.
Choose Torean if you prefer a gentler exit with lush tropical scenery and waterfalls, or if you want to reduce strain on your knees.
Many trekkers today choose Sembalun ascent → Lake → Torean exit as the most balanced option: challenging summit climb, time at the lake & hot springs, then a beautiful and easier descent.

Not everyone wants (or is able) to push for the summit — and that’s completely fine. You can still enjoy Mount Rinjani’s beauty, crater views, the lake, and hot springs without the demanding climb to 3,726 m.
Here are the best options:
1. 2D1N Senaru Crater Rim (No Summit)
Highlights:
Trek through lush rainforest with monkeys and birds.
Stunning views of the crater rim (2641 m) overlooking Segara Anak Lake and the Rinjani summit in the distance.
Sunset and sunrise from the rim are unforgettable.
Level: Moderate (about 6–7 hours uphill on Day 1, 5–6 hours down on Day 2).
Best for: Beginners, families, or trekkers with limited time who still want to experience Rinjani’s magic.
2. 3D2N Senaru → Lake → Torean (Skip Summit)
Highlights:
Same rainforest trek as 2D1N on Day 1, plus an extra day to reach Segara Anak Lake.
Relax at the lake and natural hot springs.
Exit via Torean route with waterfalls, rivers, and lush valleys.
Level: Moderate to challenging (longer distances but no summit push).
Best for: Trekkers who want a deeper Rinjani experience without the extreme challenge of the summit.
3. Custom Itinerary (Flexible)
We can also arrange a tailored trek where you:
Camp longer at the lake or hot springs.
Exit via Senaru or Torean depending on your preference.
Skip the summit climb entirely but still explore Rinjani’s most beautiful spots.
✅ Recommendation:
If you have only 2 days, go for the Senaru Crater Rim (2D1N).
If you have 3 days, choose Senaru → Lake → Torean (3D2N) for a richer experience.
With these options, you’ll enjoy the essence of Rinjani — rainforest, crater, lake, and hot springs — without needing to summit.

You can book directly with Green Rinjani via our website, email, or WhatsApp.
Once you confirm your program and dates, we will send you a booking confirmation and deposit payment link.
After receiving your deposit, your trek is officially reserved, and we will secure your entry ticket, guides, and porters.
The balance can be paid upon arrival in Lombok.
 Tip: Book at least 1–2 months in advance (especially during high season: July–September) to guarantee entry tickets and porter/guide availability.

The cost of climbing Mount Rinjani depends on several factors:
The program length you choose (2D1N, 3D2N, 4D3N, or longer).
Whether you prefer a private trek or a shared group trek.
The service level (Standard or Deluxe package).
 Our prices start from USD 265 per person (for the shortest program). The total cost will vary depending on the number of days, package type, and group size.
 Where to check the exact price?
All of our trekking programs have clear and updated prices listed on each program page on our website.
Simply scroll down to the reservation form section of your chosen program.
Select whether you want the Standard or Deluxe package.
The full price details will be shown right there.
This way, you can easily compare different programs and choose the one that fits your time, budget, and trekking goals.

For 2025, the official Mount Rinjani National Park entrance fee is:
Foreign visitors: IDR 200,000 per person per day (applies on both weekdays and weekends/holidays).
Indonesian visitors: IDR 5,000–10,000 per person per day (depending on student or adult status).
 Please note:
The entrance fee is set by the National Park authority and may change in the following year (for example, in 2026 the fee is expected to increase).
The park also enforces a daily visitor quota:
240 climbers per day for international trekkers (via licensed trekking organizers).
160 climbers per day for domestic trekkers.

✅ Yes. At Green Rinjani, the entrance fee is already included in our trekking package prices.
You don’t need to worry about arranging or paying it separately—we handle everything for you.
This fee also includes the mandatory insurance provided by Mount Rinjani National Park.
To complete the registration, we will kindly ask you to send us a copy of your passport after confirming your booking.

✅ Yes, you can.
If you prefer a different hotel or a higher-class resort, you can request an upgrade with extra cost, or you may also book your own accommodation separately.
We’ll still arrange your pick-up and transfers regardless of where you stay.

✅Yes, you can. If you already have your own hotel or homestay booked, we can arrange the trekking package without pre-trek accommodation in Senaru.
In this case:
The package price will be adjusted (reduced) since you won’t be using our accommodation.
We will still include all other services: transport, meals, guide, porters, entrance fee, and trekking equipment.
We can arrange to pick you up directly from your hotel (within Lombok) before the trek.
However, we highly recommend staying in Senaru at least 1 night before trekking for two reasons:
To allow enough rest before the climb.
To have an early morning start on Day 1 (saving time and energy).
So while it’s possible to book without accommodation, most guests still prefer our package with a Senaru stay included for convenience and better preparation.

✅ Yes.Pick-up and drop-off transfers are included in all Green Rinjani packages.
We can pick you up from the airport, Bangsal harbor, Senggigi, Mataram, Kuta Lombok, or other Lombok areas.
After your trek, we’ll also transfer you to your next destination.

Our trekking package already includes private return transport across Lombok. This means you can be picked up before your trek and dropped off after the trek at many popular destinations:
✅ Free pick-up & drop-off areas (included in the package):
Lombok International Airport (LOP), Kuta Lombok,Tetebatu,Mataram city area,Peraya,Senggigi area,Bangsal Harbor (boats to Gili Islands),Kayangan Port (boats to Sumbawa),Tanjung area.
⚠️ Areas with extra charges (per car, max 4 persons):
Selong Belanak → IDR 200,000
Ekas / Pink Beach → IDR 300,000
Sekotong → IDR 300,000
Lembar Harbor → IDR 200,000
Gili Islands (pick-up/drop-off by boat) → IDR 400,000 per way (private speedboat, max 5 persons)
Going to the Gili Islands after trekking:
Public boat tickets are available at Bangsal Harbor ticket office (you can buy directly).
If you prefer private speedboat transfer, we can arrange it for you with an extra cost. This option gives you more comfort and flexible timing.

Before your trek, make sure you are physically and mentally prepared. Mount Rinjani is a challenging hike, so a good level of fitness is important.
Here’s a complete preparation & packing list for your trek:

Trekking Essentials

1. Trekking shoes / hiking boots (well broken-in, water-resistant, good grip)
2. Headlamp / flashlight (essential for summit climb & early starts)Small backpack (max 8 kg, for personal items)
3. Trekking poles (optional, available for rent)
4. Waterproof raincoat / poncho
5. Warm jacket, windbreaker, sweater
6. Long trekking pants / windproof pants
7. Shorts (1 piece, dry season only)
8. 2–3 quick-dry T-shirts
9. Gloves, gaiters, sun hat, winter hat
10. Sunglasses & scarf/buff
11. Sandals (optional, for campsite use)

Personal Care & Hygiene

1. Hand sanitizer
2. Toiletries (toothbrush, toothpaste, tissues, etc.)
3. Small towel
4. Sunscreen (strongly recommended, the sun is intense)
5. Insect repellent
6. Muscle spray or balm

Optional & Extras

1. Camera / smartphone & power bank
2. Binoculars
3. Swimming suit (for hot springs/waterfalls)
4. Extra snacks (we provide fruits & meals)
5. Fishing gear (for longer treks, at the lake)
6. Reusable garbage bag (eco-friendly practice)

Important Trekking Notes

1. A licensed guide is mandatory (max. 4 guests per guide).
2. Passport copy required for the National Park entry ticket.
3. Bring extra cash (no ATMs in Senaru/Sembalun).
4. Trim toenails before trekking (to avoid discomfort on descents).
5. Apply sunscreen before trekking.
6. Summit climb: wear long pants, jacket, gloves, and use headlamp.
7. Leave no trace – bring back your trash (bags provided).
8. Do not use shampoo/soap in the lake or hot springs.
9. We provide bottled mineral water (never untreated spring water).
10. Meals (breakfast, lunch, dinner) are freshly cooked daily by our porters.
11. You must be in good health – local authorities may check before registration.
12. Good news: All camping gear (tent, sleeping bag, mattress, cooking equipment) and meals are already provided by
13. Green Rinjani. You only need to prepare your personal essentials.

Trekking poles are highly recommended, especially for:

1. The summit trail (very sandy and steep).
2. The descent via Senaru route (long jungle path).
3. Anyone with knee issues or balance concerns.
4. If you don’t have your own, you can rent trekking poles from us.

No, you don’t need to carry large amounts of extra bottled water yourself.
Green Rinjani provides mineral water for all trekkers during the trip.
Here’s how it works:

1. On the first day, each trekker will receive 1.5 liters of mineral water to drink along the trail.
2. If  your water finish during the hike, simply ask your guide or porter, and they will provide you with an extra bottle.
3. In total, we provide about 3 liters of drinking water per person, per day throughout the trek.
4. At each campsite, porters will refill or give you fresh sealed bottles for cooking, tea/coffee, and drinking.
5. For the summit climb, guides make sure every trekker has enough water before starting the ascent.
6. You only need to bring a personal water bottle or hydration bladder (1–1.5 L size recommended) to make it easier to drink while trekking

Minimum Age: We recommend 7–8 years old as the youngest age to join the trek, especially for shorter programs such as 2D1N Senaru Crater Rim. Children should be active, fit, and accompanied by parents.

Maximum Age: There is no official age limit set by the National Park. At Green Rinjani, we have had trekkers in their 60s and even above 70 years old successfully complete the trek.

1. The most important factor is physical fitness and preparation, not just age.
2. Older trekkers are advised to choose longer itineraries (e.g. 4D3N instead of 3D2N) for a more relaxed pace and extra rest time.
3. A medical check-up before trekking is highly recommended for guests over 60.
4. Trekking poles and proper pacing with support from our guides/porters make the journey safer and more comfortable.

Green Rinjani’s Commitment: We adjust the trekking pace and provide additional support for seniors. Safety is always the top priority.
In short: As long as you are healthy, well-prepared, and trek with a professional team, there is no upper age limit for enjoying Mount Rinjani.

Yes. Trekking is not recommended if you have:

1. Serious heart problems.
2. Chronic asthma or severe respiratory issues.
3. Knee or back injuries that affect walking.
4. Pregnancy.
5. Always inform us if you have any medical condition, so we can advise if the trek is suitable for you.

Yes, strongly recommended.
Even though the Rinjani National Park entrance fee already includes basic insurance, this coverage is limited to local emergencies. We advise you to buy your own international travel insurance that covers:

1. Trekking activities.
2. Medical evacuation.
3. Trip cancellations/delays.
4. This ensures you are fully protected in case of unexpected situations

1. No. Trekking without a licensed guide is not allowed in Mount Rinjani National Park.
   This regulation exists for:
2. Safety reasons (to prevent getting lost or accidents).
3. Environmental protection (guides ensure trekkers respect park rules).
4. Quota control (all trekkers must be registered with a licensed organizer).

1. All of our guides are licensed by the Mount Rinjani National Park Authority.
2. They have many years of experience leading both domestic and international trekkers.
3. Guides speak English and local languages (Sasak/Indonesian), so communication on the mountain is clear and effective.
4. They are trained in first aid, altitude awareness, and emergency evacuation procedures to ensure your safety.
5. Most of our guides are locals from Senaru and Sembalun, giving them deep knowledge of the trails, weather conditions, and cultural insights.
6. Your safety, comfort, and trekking experience are always our top priorities.

How many guides and porters are prepared for each program?
We always assign guides and porters carefully to balance safety, comfort, and service quality:
Guide ratio

• 1 licensed guide for every 3 trekkers.
• For smaller or private trips, you’ll still have your own dedicated guide.

Porter ratio

• Normally 2–3 porters for every 2 trekkers.
•  Porters carry all group equipment such as tents, sleeping bags, mattresses, cooking utensils, food supplies, and dining set-up.
• On deluxe/private trips, additional porters may be assigned to carry extra comfort items (chairs, tables, pillows, more fresh food, etc.).

What you carry yourself

•  Guests only need to carry a small personal daypack with essentials (water, snacks, camera/phone, sunscreen, warm jacket, etc.).
• If you prefer, you can request an extra private porter to carry your personal backpack for an additional fee 30usd per days.
• This system ensures every group is well-supported, safe, and comfortable from start to finish.

1. Porters carry all group equipment: tents, sleeping bags, mattresses, cooking gear, and meals
2. Trekkers only need to carry a personal daypack (max 8–10 kg) with essentials: water, snacks, jacket, camera, etc.
3. If you want a porter to carry your personal backpack, this can be arranged with extra cost.

Standard arrangement:
• 2 trekkers share 1 tent (this is the default for all packages).
• If the number of participants is odd, one tent will be shared by 3 persons.
Special request:
• If you prefer to have 1 tent per person, this can be arranged with an additional cost.
Tent quality:
• All tents are waterproof, clean, and spacious.
• Equipped with thick foam mattresses, sleeping bags, and pillows to ensure comfort during cold nights.
• Larger family/group tents are also available upon request.
 This system keeps the trek eco-friendly while still giving flexibility for private comfort if needed.

1. We offer two types of trekking packages: Deluxe Package (Private Trek)
   100% private – only you and your friends/family.
   Dedicated guide & porters just for your group.
   Flexible pace, more personal attention, and extra comfort.
2. Standard Package (Sharing Group Trek)
   You will join a group with other trekkers.
   Maximum 6 participants per group to keep it small, safe, and enjoyable.
   Ratio: 1 licensed guide for every 3 trekkers, plus porters.
   Sharing group is a great option if you travel solo or want to meet new friends.
   We never overload groups. Keeping the group size small ensures safety, good service, and a better trekking experience.

Type of our trekking services:

• Deluxe service Designed for trekkers who want maximum comfort, privacy, and a premium experience.
  The Deluxe Service includes private transport, upgraded camping equipment, luxury tents, thicker mattresses, private toilet tents for your group, and premium camping furniture. You will enjoy a wider variety of freshly prepared meals with more menu choices, including special dishes, extra soft drinks, and fresh seasonal fruits every day. This package also offers personalized guide and porter service to ensure a seamless, comfortable, and unforgettable Mount Rinjani trekking experience — perfect for those who want a stress-free and indulgent adventure.
• Standard service, Standard Service is ideal for trekkers seeking a budget-friendly, social group experience without compromising comfort. For the night before trekking, we provide private tents and private rooms for our participants, even in the Standard package. Solo travelers or those in small groups will have a private tent and private room, while couples will enjoy a private tent and room for two people,
  share transport with other trekkers. The package includes essential camping equipment, freshly prepared meals, licensed guides, and porters — offering a comfortable and well-supported trekking experience at an affordable price.
  
• Mount Rinjani Trek Comparison: Standard vs Deluxe Packages

You can safely store your extra bags at the Green Rinjani office in Senaru free of charge.
Your luggage will be kept securely until you return from the trek.
For extra safety, we recommend you keep valuables (passport, money, electronics) in your daypack during the trek.

Terms of Payment

• Prices are valid from April 1 – December 31, 2025.
• A 25% deposit is required within 24 hours after receiving the invoice to confirm your booking.
• Payments can be made via bank transfer or PayPal (transfer/bank fees are the responsibility of the customer).
• The remaining balance must be paid in cash upon arrival, or by Visa/MasterCard/Debit Card with a 3% surcharge.
• After payment, please send your payment proof to our staff for verification.

Cancellation Policy

• All deposits are strictly non-refundable, as they are immediately allocated for seat booking and purchasing Mount Rinjani National Park entrance tickets.
• Once tickets are issued, no reschedule is allowed. If you need to change your trekking date, you must purchase new tickets as per park regulations.
• No refund and no reschedule under any circumstances, except if Mount Rinjani is officially closed by the government due to natural disaster (e.g.,
• volcaniceruption). In such a case, a refund may be possible, but the process will take time.
• Last-minute cancellation (including on the departure date) = full payment required.

Important Note Since our deposit is non-refundable under any personal circumstances (illness, change of plan, flight delay, etc.), we highly recommend all trekkers to purchase a personal travel insurance plan in your home country.
This will protect you in case you need to cancel at the last minute due to unexpected reasons.