INSURANCE INFORMATION & GUEST LIABILITY AGREEMENT

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Travel Insurance Details (If Any)

If you do not have personal insurance, please acknowledge that you are trekking at your own responsibility beyond the National Park’s basic coverage.

5. Guest Acknowledgment

By signing below, I confirm that I have read and understood the details of both the included and non-included insurance coverage. I acknowledge that Green Rinjani provides only the basic insurance required by the Rinjani National Park and that it is my responsibility to ensure I have valid personal travel insurance for additional protection.

If under 17 years old:

INSURANCE INFORMATION & GUEST LIABILITY AGREEMENT

1. Basic Insurance Included

All trekking packages organized by Green Rinjani Trekking & Tour include the official basic trekking insurance provided by the Mount Rinjani National Park Authority (Balai Taman Nasional Gunung Rinjani / BTN).

This basic insurance includes:

  • Emergency medical expenses within the National Park area caused by accident or sudden illness during the trek.
  • Ground evacuation by the Rinjani Rescue Team to the nearest medical post.
  • Basic first-aid treatment by the mountain rescue team.

Coverage Limit:

  • Up to IDR 50,000,000 (approx. USD 3,000) per person.
  • Valid only inside the Mount Rinjani National Park boundaries.
  • Managed directly by the National Park Authority, not by Green Rinjani.

This insurance is a mandatory inclusion for all trekkers entering Rinjani National Park, but it provides only limited local coverage.

2. Not Included / Not Covered

The included insurance does NOT cover the following:

  • Evacuation by helicopter or air ambulance.
  • Hospital treatment outside Lombok (e.g., Bali or home country).
  • Travel delays, flight cancellations, or lost luggage.
  • Personal injuries or illnesses unrelated to trekking activity.
  • Accidents caused by ignoring guide instructions or changing the official itinerary.
  • Personal belongings, such as phones, cameras, or other valuables.
  • Any incident occurring outside Mount Rinjani National Park (before or after the trek).

Note: Green Rinjani cannot be held responsible for claims outside the official coverage of the National Park insurance.

3. Recommended Personal Travel Insurance (Highly Advised)

For your own safety, Green Rinjani strongly recommends that every guest purchase personal travel insurance in their home country before arriving in Lombok.

Your personal travel insurance should cover:

  • Emergency medical evacuation (including helicopter).
  • Medical and hospital treatment outside Indonesia.
  • Trip cancellation or delay coverage.
  • Loss or damage to luggage and personal items.

Recommended Global Insurance Providers:

Many of our previous guests used World Nomads or SafetyWing because they specifically cover mountain trekking up to 4,000 meters.

If you have questions about insurance coverage for a specific trek, please contact Green Rinjani Trekking & Tour or check directly with the Mount Rinjani National Park Authority (BTN).